Last Updated: September 10, 2025

A. Introduction

This Privacy Policy describes how Komes Kreyol (“we“, “our“, or “us“) collects, uses, and discloses your personal information in connection with your use of our website at www.komeskreyol.com (the “Website“) and our products and services.

Komes Kreyol is located in the United States and our Website is operated in and governed by the laws of the United States.

For purposes of this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, or is capable of being associated with a particular individual. Personal Information does not include de-identified or aggregated information that cannot reasonably be linked to an individual, or publicly available information that is lawfully made available to the general public.

B. Personal Information We Collect

Categories of Personal Information Collected:

  • Identifiers: Name, email address, phone number, mailing address, IP address, unique personal identifier

  • Account Information: Username, password, account preferences

  • Payment Information: Credit card details, billing address (processed securely through third-party payment processors)

  • Communication Data: Messages, feedback, customer service interactions, and customer-generated content

  • Internet Activity: Pages visited, browsing history, search history, time spent on site, referring websites, device information, cookie data

  • Geolocation Data: IP address location, zip code

  • Marketing Preferences: Subscription preferences, interests, communication choices, and inferences about preferences

How We Collect Information:

  • Directly from you when you create an account, make purchases, subscribe to newsletters, or contact us

  • Automatically through cookies and tracking technologies when you use our Website

  • From service providers and business partners who collect information on our behalf

  • From third-party partners through which you purchase our products or participate in promotions

C. Use of Personal Information

We use your Personal Information for the following business and commercial purposes:

To Provide Our Services:

  • Process and fulfill your orders

  • Manage your account and provide customer support

  • Send order confirmations and shipping updates

  • Process payments and handle returns

  • Verify your identity and troubleshoot issues

To Communicate with You:

  • Send newsletters and promotional materials (with your consent)

  • Respond to your inquiries and feedback

  • Notify you about important updates to our services

  • Request feedback and conduct surveys

To Improve Our Business:

  • Analyze website usage and customer preferences

  • Develop new products and services

  • Conduct market research and analytics

  • Enhance website security, design, and functionality

  • Personalize your experience and optimize marketing

Legal and Safety Purposes:

  • Comply with laws, regulations, and legal processes

  • Detect and prevent fraud, security incidents, and illegal activities

  • Protect our rights, property, and safety, and that of our users

  • Enforce our terms of service and other agreements

D. Disclosure of Personal Information

We may share your Personal Information with the following categories of recipients:

Service Providers: Payment processors, shipping companies, email service providers, data analytics providers, digital marketing services, customer service operators, and other vendors who assist in our operations

Affiliates: Other companies within our corporate family for the purposes described in this Privacy Policy

Business Partners: Trusted partners who help us provide services or marketing (only with appropriate agreements in place)

Legal Requirements: When required by law, regulation, court order, subpoena, or legal process

Business Transfers: In connection with a merger, acquisition, divestiture, or sale of business assets

Emergency Situations: To protect the safety and security of individuals or to respond to emergencies

We do not sell your Personal Information to third parties for monetary consideration. However, we may share certain information with third parties for targeted advertising purposes, which may be considered a “sale” under some state privacy laws.

E. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to:

  • Remember your preferences and settings

  • Analyze website traffic and user behavior

  • Provide personalized content and targeted advertisements

  • Improve website functionality and security

  • Conduct analytics through providers like Google Analytics

Your Choices: You can control cookie settings through your browser preferences or by using the “Do Not Sell or Share My Personal Information” link on our Website. Note that disabling cookies may affect website functionality.

Opt-Out Options: You can opt-out of targeted advertising by visiting:

F. Your Privacy Rights

Email Communications: You may opt-out of marketing emails by clicking the unsubscribe link in any promotional email or by contacting us directly.

State Privacy Rights: If you are a resident of California, Colorado, Connecticut, Virginia, or Utah, you may have additional rights including:

  • Right to know what Personal Information we collect and how we use it

  • Right to delete your Personal Information

  • Right to correct inaccurate Personal Information

  • Right to opt-out of the sale or sharing of Personal Information for targeted advertising

  • Right to limit the use of sensitive Personal Information

  • Right to non-discrimination for exercising your privacy rights

How to Exercise Your Rights:

We will verify your identity before processing requests and respond within the timeframes required by applicable law.

G. Data Security

We implement appropriate technical and organizational security measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

H. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

I. International Users

Our Website is operated in the United States and governed by U.S. laws. If you are located outside the United States, please be aware that information we collect may be transferred to and processed in the United States, where privacy laws may differ from those in your country of residence.

J. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have collected such information, we will delete it promptly. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us.

K. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our Website, updating the “Last Updated” date, and providing additional notice as required by law.

L. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

Email: privacy@komeskreyol.com
Phone: +1 317-734-3940
Address: 9208 E 33rd St, Indianapolis, IN 46235, United States
Online: Contact Us